Shipping policy

Lillure Shipping Policy

Effective August 2026

At Lillure, every order is carefully prepared with love and intention.  We appreciate your support and are committed to getting your products to you as quickly and safely as possible.

”Every Lillure order is carefully packaged to create a beautiful unboxing experience because self-care begins the moment your package arrives “

Processing Time

  • Orders are processed within 5-7 business days (Monday- Friday, excluding holidays).
  • Orders placed after 3:00 PM CST will begin processing the next business day.
  • During new product launches, promotions, or holidays, processing times may be longer.

Shipping Methods

  • USPS Ground
  • USPS Priority
  • USPS Next Day ( Extra shipping rate apply)
  • UPS ( when available)
  • Fed-Ex ( when available)

Shipping preference/speed is selected at checkout 

Shipping Rates

  • Standard Shipping: Calculated at checkout.
  • Free U.S. Shipping on orders of $100 or more(before taxes and discounts)

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number so you can follow your package every step of the way.

Lost or Delayed Packages

Once your package has been processed over to the shipping carrier, delivery times are beyond our control.  If your package is delayed, please contact the shipping carrier for details.

If your package is ,armed as delivered but you have not received it, please contact the shipping carrier and then email us at info@shoplillure.com for assistance.

Incorrect Shipping Address

Please carefully review your shipping information before placing your order. “THIS IS VERY IMPORTANT “

LILLURE is not responsible for orders shipped to the incorrect/wrong address provided by the customer.  If your package is returned to us, additional shipping charges will apply.

Damaged Order
If your order arrives damaged, please see below;

  •  Contact us within 48 hours of delivery 
  • Include your order number and photos of the damaged item(s) and packaging.
  • The Lillure Team will work to resolve this issue in a timely manner.

International Shipping

At this time, Lillure ships within the United States ONLY.  We look forward to expanding internationally in the future.

Contact US

Questions about your order?

-info@shoplillure.com

Text us at 334-402-0465.